BrazilTelecom as System Analyst

[Oct 2011 – Jun 2015]

Development of systems for call centers (Call Center) in order to integrate communication platforms, using the following development tools: Visual Studio 2005 (C #), using Oracle Database 10g; UML; Development of specific applications for Telecom (Campaign Manager, Integration with IVR, Service Qualifier). Acting as project leader (Project 9th Digit).